Built from scratch to achieve the perfect work environment without compromising comfort and feasibility. Large parking space, dinning and peaceful areas for the Agents to keep their eyes off monitors for a while and have a moment with themselves and office mates. Plenty of restrooms and facilities for trainings without competing for our outsourcing clients.
Best in class Network, System, Security, VOIP, WEB engineers to keep your business running and in best shape. Outsourcing with us will not only keep your business steady and in best possible condition but it will give you the opportunity to grow it and the confidence to expand it beyond limits. Break free, you are in best hands. Get your advise today on how to start.
Do we rely on third parties that today may exist and tomorrow may throw us in the middle of the traffic for any reason? The answer is NO. Everything resides in our data-center and built from scratch to satisfy and meet with our clients standards and requirements. It does help us to speed about any process, tightens our security policies and serve our clients better.
Multiple upstream ISP with over 700Mbps and intelligent load balancers, Unified Threat Management Firewalls and proxies and best in class Engineers. Backed up with Power generators and Batteries to go the extra miles. Domain controllers, centralized management, role based access control and VPN. All are engineered to work in harmony and provide optimum Uptime, Security and Confidentiality.
Single point of failure is something we always strive to avoid, not just on the software and hardware level but also on the Process and Services level. Mission critical applications always require some sort of attention and planning and it has to be done the right way. We always go these extra miles for our outsourcing clients and their business.
Top notch hardened, secure systems to maintain information confidentiality as well as uptime for our outsourcing clients, done by the best in class Engineers, hardware as well as software. Maintaining a secure network for our outsourcing clients is never an easy task, mostly skipped over by other competitors in the field. We never treat this concept lightly nor overlook it.
We have been in the call center business for decades, we just love it and we do it best. Landing you correctly and wisely is our task, while maintaining speed and accuracy. Take full advantage of our experience in the field and let us help you achieve your goals, we will always advise, recommend, educate and orient when needed and the decision is always yours. You will always have a dedicated team of experts by your side, we never leave you solo.
It takes a lot to be on the top. Leading the Call Center industry since three decades is our job. Expecting and planning for the industry changes and latest technologies and trends is not something light, and adopting to these changes was a real challenge to the majority in the industry. We strive hard to see things coming and adopt to it early and accordingly without disturbing our current clients.
High availability and Engineering a key, good HR and Supervisors, Trainers, Recruiting the right skills is another key. A genuine Management Team and CEOs making sure that everything is work in harmony is yet another important key. We are just one perfect right team in the right place and the right domain. When scaling from 500 seats into a 2000 seats is never an issue nor a problem.
Again, the word in house is the elephant in the room. Where Engineering and Development skills go hand in hand and form a big Think Tank to fulfill our long term plans for both, our Clients and Operation and Productivity. The idea of relying on another entity to do our job is against our philosophy and standards. We are just no traditional call center.
BPO Call Center Philippines is an around the clock Call Center Software and Customer Support Services, it is what every business needs to stay competitive in today’s Technology. Serving the call center outsourcing needs of our clients, BPO Call Center Philippines has been successfully providing professional customer support services for decades.
Our experienced Customer Support Agents are managed by true professionals with high quality standards. Our client base consists of a wide range of international companies that are specializing in various industries. It is our mission to provide high quality Call Center Software and customer support services around the clock at low cost.
Take advantage of our call center software offers and learn firsthand how our professional customer support services will enhance your business. We understand the importance of a call center software solution that can be specifically adapted to your individual needs. For more information, you can always reach out to us through our Live-Chat or Toll Free Numbers and we will assist you through one of our live agents!