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Outsource And Grow Your Business

Just sit back and relax. Let Us Handle Your Entire Business Process Or Just Parts Of It, And Enjoy Our Enterprise Class Business Process Outsource Services. We Will Support, Enhance And Expand Your Business As Well As Cut Down Your Cost!

Outsource And Scale As You Grow. Rev Up Your Business To The Highest RPM Possible And Get The Best Out Of It, We Got Packages For All SME Business. Give Us Your Best Shot And Bring Success, Growth, Profits, Talents To Your Business!
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  • (USA) +01-855-652-0593
  • (UK) +44-120-659-8265
  • (AUS) +61-385-184-398
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Start Your Free Trial Today!

A Complete In House Call Center Software, Services And Ready Skilled Agents Serving, Supporting And Growing Your Business 365 Days A Year

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Why Should You Outsource With Us?

Your Shortest To The Enterprise!

The Perfect Facility

Built from scratch to achieve the perfect work environment without compromising comfort and feasibility. Large parking space, dinning and peaceful areas for the Agents to keep their eyes off monitors for a while and have a moment with themselves and office mates. Plenty of restrooms and facilities for trainings without competing for our outsourcing clients.

Expertise

Best in class Network, System, Security, VOIP, WEB engineers to keep your business running and in best shape. Outsourcing with us will not only keep your business steady and in best possible condition but it will give you the opportunity to grow it and the confidence to expand it beyond limits. Break free, you are in best hands. Get your advise today on how to start.

In-House Services

Do we rely on third parties that today may exist and tomorrow may throw us in the middle of the traffic for any reason? The answer is NO. Everything resides in our data-center and built from scratch to satisfy and meet with our clients standards and requirements. It does help us to speed about any process, tightens our security policies and serve our clients better.

Engineering

Multiple upstream ISP with over 700Mbps and intelligent load balancers, Unified Threat Management Firewalls and proxies and best in class Engineers. Backed up with Power generators and Batteries to go the extra miles. Domain controllers, centralized management, role based access control and VPN. All are engineered to work in harmony and provide optimum Uptime, Security and Confidentiality.

Redundancy

Single point of failure is something we always strive to avoid, not just on the software and hardware level but also on the Process and Services level. Mission critical applications always require some sort of attention and planning and it has to be done the right way. We always go these extra miles for our outsourcing clients and their business.

Security

Top notch hardened, secure systems to maintain information confidentiality as well as uptime for our outsourcing clients, done by the best in class Engineers, hardware as well as software. Maintaining a secure network for our outsourcing clients is never an easy task, mostly skipped over by other competitors in the field. We never treat this concept lightly nor overlook it.

Experience

We have been in the call center business for decades, we just love it and we do it best. Landing you correctly and wisely is our task, while maintaining speed and accuracy. Take full advantage of our experience in the field and let us help you achieve your goals, we will always advise, recommend, educate and orient when needed and the decision is always yours. You will always have a dedicated team of experts by your side, we never leave you solo.

Leadership

It takes a lot to be on the top. Leading the Call Center industry since three decades is our job. Expecting and planning for the industry changes and latest technologies and trends is not something light, and adopting to these changes was a real challenge to the majority in the industry. We strive hard to see things coming and adopt to it early and accordingly without disturbing our current clients.

Non Stop Operation

High availability and Engineering a key, good HR and Supervisors, Trainers, Recruiting the right skills is another key. A genuine Management Team and CEOs making sure that everything is work in harmony is yet another important key. We are just one perfect right team in the right place and the right domain. When scaling from 500 seats into a 2000 seats is never an issue nor a problem.

Independency

Again, the word in house is the elephant in the room. Where Engineering and Development skills go hand in hand and form a big Think Tank to fulfill our long term plans for both, our Clients and Operation and Productivity. The idea of relying on another entity to do our job is against our philosophy and standards. We are just no traditional call center.

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Complete InHouse Services

Or let's customize a service for You!

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In-House Services100%
Quality Assurance100%
Reliability100%
Integrity100%
Cut Down Your Cost100%
Time Management100%
Indepth Security100%
High Availability100%
Teamwork100%
Performance100%
Accountability100%
Confidentiality100%

Ready to grow your business?

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Let Us Know Your Requirements And We'll Take It From There!

  • Requirements
  • Plans
  • Ideas
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  • Action

Inbound

Take full advantage of our Inbound VOIP customer service. Inexpensive inbound rates covering the globe at any given moment with dedicated and shared Agents. Custom IVR and Welcome Message with Crystal clear Audio and call recording when the need arise to. Your calls are our top priority and your clients are never left hanging in queues, we provide best in class services with outstanding fast response and reporting.

OutBound

Dedicated Agents ready to take your campaigns to the next level and close deals and sales for you. Backed up by our in house, best in class, CRM solution and Data Entry for data mining and reporting for your convenience. Reporting can go live securely, should you wish, for viewing via our Live Portals. A secure VPN Tunnel can be built if required to view information and engage with your Agents securely.

TeleMarketing

Let us promote your Branding Name and Products as well as your services. Whether via Email, Inbound, Outbound, Social Media, LiveChat or even Web Presence. Even a good Search Engine Optimization plan, and the right team, serves as a part of a huge Telemarketing Strategy. Take full advantage of in house complete services over these matter, on the software, hardware and Engineering level.

LiveChat

Best in class LiveChat software that we host locally over our secure network. Canned Messages, Geo Location, File Transfer, SSL/TLS, Customization and Branding, Data Mining, Rating, Group Chat, Chat Bots and much more. Plus that, we offer exceptional LiveChat Agents that would serve your clients and business 24/7 and increase your sales. Livechat can be even customized to be a sub domain under your company domain name. Frequently asked questions as well as Ticketing System can be built and customized as well should you need it.

Data Entry

Looking for a customized, secure, Web Application that would allow your business to fill and retrieve any kind of information with all the customization needed? With search capabilities based on any kind of criteria? Well, you came to the right place. Backed up with a Managed Enterprise grade secure Database and built from the ground up with talented Engineers. Let us know your requirements and we will make it a reality. Whether you are a hospital, hotel, resort, airport, doctor or any type of SME Business, we have got the right plan for you.

Virtualization

Virtualization services are offered everywhere, but we go extra hundreds of miles on security. Your virtual or physical server is never left facing all kinds of threats over the internet. Place your server behind of of our Proxies, Unified Threats Management, Intrusion Detection/Prevention Servers, Application Layer Firewalls as well as our Web Application Firewalls. If you are looking for a top notch security facility to place your virtual of physical server, then we are the right answer for you, we will guarantee uptime and best security platform for you.

CRM

Build and customize your customer relationship management on the fly. With all the required fields, modules and search criteria based on your current requirements. Backed up With a database and daily, as well as hourly, scheduled backup, your data is always safe. Import and Export from all major CRM brands as well as unlimited users with Email Integration. Access can be restricted based on IP Address, Domain Name as well as VPN only access, just to make sure we are covering all your Access Control requirements. Get your CRM under your domain with SSL certificated today!

Email Services

With the preferred domain name of your choice, your email services can be started right away. Unlimited Aliases and no quotas or caps is a no problem. Get that configured and integrated with your CRM, LiveChat, Ticketing System and Voicemail and you would be golden! Speedy access as well as best in class anti-spam engines, anti-virus engines, file extension blocking, DNS, Routing, quotas control, file attachment size control, blacklisting, greylisting, BATv as well as MIME support. We will be taking your email services experience to the next level and far beyond expectations!

Ticketing System

We will help you chose your brand Logo, Domain name, TLS Certificate and we are going to customize everything for you. Teams and Departments, escalations, Internal Sophisticated Routing, integrated with your CRM, LiveChat, FAQs and Email. Get your list of trouble issues, receive the tickets and evaluate them, escalate them, then we will get back to your valuable clients in a timely fashion. Combing that with our Talented Supervisors and Agents, will business process will flourish. Providing best in class Ticketing system, procedures in a managed controlled fashion is a must for your business success.

SEO Services

Our Proxies can authenticate users directly instead of the real servers. A 2way factor authentication between the Proxy and the server, and Proxy and your clients. This will ensure that your users will only authenticate once, even if multiple virtual server is in place. Your Branded Authentication form is also supported.

Content Writing

Our Proxies can authenticate users directly instead of the real servers. A 2way factor authentication between the Proxy and the server, and Proxy and your clients. This will ensure that your users will only authenticate once, even if multiple virtual server is in place. Your Branded Authentication form is also supported.

Data Mining

Our Proxies can authenticate users directly instead of the real servers. A 2way factor authentication between the Proxy and the server, and Proxy and your clients. This will ensure that your users will only authenticate once, even if multiple virtual server is in place. Your Branded Authentication form is also supported.

Accounting

Our Proxies can authenticate users directly instead of the real servers. A 2way factor authentication between the Proxy and the server, and Proxy and your clients. This will ensure that your users will only authenticate once, even if multiple virtual server is in place. Your Branded Authentication form is also supported.

Web Design

Our Proxies can authenticate users directly instead of the real servers. A 2way factor authentication between the Proxy and the server, and Proxy and your clients. This will ensure that your users will only authenticate once, even if multiple virtual server is in place. Your Branded Authentication form is also supported.

Web Hosting

Our Proxies can authenticate users directly instead of the real servers. A 2way factor authentication between the Proxy and the server, and Proxy and your clients. This will ensure that your users will only authenticate once, even if multiple virtual server is in place. Your Branded Authentication form is also supported.

Seat Lease

Our Proxies can authenticate users directly instead of the real servers. A 2way factor authentication between the Proxy and the server, and Proxy and your clients. This will ensure that your users will only authenticate once, even if multiple virtual server is in place. Your Branded Authentication form is also supported.

Virtual Office

Our Proxies can authenticate users directly instead of the real servers. A 2way factor authentication between the Proxy and the server, and Proxy and your clients. This will ensure that your users will only authenticate once, even if multiple virtual server is in place. Your Branded Authentication form is also supported.

Mobile Apps

Our Proxies can authenticate users directly instead of the real servers. A 2way factor authentication between the Proxy and the server, and Proxy and your clients. This will ensure that your users will only authenticate once, even if multiple virtual server is in place. Your Branded Authentication form is also supported.

Pricing And Startup Plans

Basic

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$ 400 Monthly
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Standard

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$ 700 Monthly
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Professional

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$ 900 Monthly
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For large volumes, Please Click The Livechat Button Below And Request For A Representative.

Who We Are

BPO Call Center Philippines is an around the clock Call Center Software and Customer Support Services, it is what every business needs to stay competitive in today’s Technology. Serving the call center outsourcing needs of our clients, BPO Call Center Philippines has been successfully providing professional customer support services for decades.

Our experienced Customer Support Agents are managed by true professionals with high quality standards. Our client base consists of a wide range of international companies that are specializing in various industries. It is our mission to provide high quality Call Center Software and customer support services around the clock at low cost.

Take advantage of our call center software offers and learn firsthand how our professional customer support services will enhance your business. We understand the importance of a call center software solution that can be specifically adapted to your individual needs. For more information, you can always reach out to us through our Live-Chat or Toll Free Numbers and we will assist you through one of our live agents!

Learn More

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  • (US) +01-855-652-0593
  • (UK) +44-120-659-8265
  • (AUS) +61-385-184-398
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  • (US) +01-855-652-0593
  • (UK) +44-120-659-8265
  • (AUS) +61-385-184-398
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